Training Chat: Expectations vs Reality
So I started the onboarding training with WFHI expecting it to be super straightforward since the labels and headings seemed clear in the intro. But honestly, I got a bit mixed up midway because some buttons and sections had labels that didn’t exactly match what I thought they would do. Like "Database Setup" Sounded simple but turned out to have a few extra steps that weren’t really explained well. I mean, the overall flow was okay, and some parts like the dialer setup were really smooth and made sense. But at other times I found myself clicking around wondering if I was in the right place. It felt like they could fine-tune the wording so it feels less guessing-game-ish for new users. Still, they did deliver on most basics and I got through the training, so not a total loss. Just a heads up, if you expect everything super clear from the get-go, be ready to spend some time figuring things out.