Training bilkul kaam nahi aayi, support bhi bekaar tha
Mujhe training se koi fayda nahi hua aur support staff itna responsive nahi tha jitna main expect karta tha. Jab maine questions poochhe toh ya toh delay se jawab mila ya fir incomplete answers diye gaye, jo mere liye frustrating raha. Onboarding ke time pe clarity honi chahiye thi, par woh missing thi. Dialer aur software usability bhi mushkil thi mere liye, koi guidance nahi mili effectively use karne ke liye. Yeh sab mila ke mera pura experience negative raha. Agar product aur support ko improve kiya jaye toh shayad agle logon ko better experience mile, lekin mere liye yeh waste of time tha.