Training bharosa jaisa nahi tha, thoda zyada effort karna pada
Maine training aur onboarding ke dauran jo responsiveness ka expectation rakhi thi, woh utni achhi nahi rahi jitni main soch rahi thi. Jab maine pehla step complete kiya, tab support team thodi der me responses deti thi, lekin baad me ye slow hone laga. Main baar-baar unko follow up karti rahi, aur aisa laga jaise unki priorities alag hain. Wo samajhne mein bhi der lag rahi thi ki mera workflow kaisa chal raha hai, dialer tool aur database integration ke baare mein kaafi baar samjhaana pada. Automatic updates ke baare mein clear communication nahi thi, jis wajah se mujhe khud se pata karna pada ki kya changes aaye hain. Sign-up aur payment process clear thi, aur invoicing mein koi dikkat nahi ayi, par training element mein thoda zyada struggle karna pada mujhe apni taraf se. Overall, training theek thi, par mujhe lagta hai ki thodi zyada mehnat chahiye hoti effective banane ke liye.