1 out of 51 of 5Verified customerSupport and communication
Training aur support helpful rahe par aakhri result disappointing tha
Mujhe training aur support dono se initial phase mein madad mili thi, jo thoda encouraging tha. Software ke tools aur database features ko samajhne mein training sessions achhe the, aur support team ne telephonic assistance di jo generally polite aur informative thi. Lekin mujhe kaafi khud hi troubleshoot karna pada, aur kai baar jo queries thi unke liye jaldi solutions nahi mile. Auto updates toh theek tha, lekin issues fix karne mein waqt laga, jiski wajah se mera setup delay ho gaya. Overall, maine feel kiya ki system itna smooth nahi hai jitna main chahta tha aur training ke alawa bhi user experience mein glitches aaye. Isliye mujhe lagta hai ki ye mere liye useful nahi raha, chahe effort achha tha toh bhi.