Training aur setup - easy hai but ongoing support thoda confusing hai
Main training aur onboarding ke baare mein soch rahi thi ki kitna kaam ek baar ka hai aur kitna baar baar dhyan dena padta hai. Matlab setup ke time software ki to basic training thi jo main ne use ki, aur uske baad zyada complicated nahi lagta hai daily basis pe. Lekin main thodi unsure hoon ki jab naye features update hote hain ya database mein changes aate hain, toh kya unke liye bar bar dikhaaya ya seekhna padta hai? Wo continuous help thoda unclear tha mujhe, kyunki initial training mein sab achha samjhaya gaya, par jo regular updates aaye, unme mai thoda lost feel kar rahi thi kabhi kabhi. Support aur call dialer tools use karne mein kaafi smooth thi training ke dauran, lekin main expect karti thi thoda aur clarity ho ki ongoing basis pe kya cheezein automatically handle hongi aur kya nahi. Toh dono sides hai, ek taraf comfort hai, doosri taraf thoda hesitation bhi hai.