Training aur onboarding thoda confusing laga, fir bhi madad legi shayad
Mujhe lagta hai ki training aur onboarding overall thoda confusing tha, main abhi bhi soch rahi hoon ki next time mujhe waise hi madad chahiye hogi ya nahi. Starting mein sab kuch thoda scattered laga, jaise labels clear nahi the, aur dialer use karne mein bhi thoda problem hui. Database ka feature samajhna bhi thoda mushkil raha, specially jab main apne workflows ke saath usko integrate karne ki koshish kar rahi thi. Support team ne kuch help ki thi, par mujhe lag raha hai ki main fir bhi poora ka poora process achhi tarah se nahi samajh paayi hoon. Onboarding ke steps mujhe thodi unclear lagi, toh mujhe lagta hai mujhe future mein bhi shayad kisi na kisi ki madad zaroori padegi. Haan, point dena padega ki software ka sign-up process toh simple tha, aur payment mein koi dikkat nahi aayi thi, to ye acha laga. Lekin training ke part mein main thodi hesitant hoon ki main bina assistance ke aage kaam kar paungi ya nahi. Overall feeling thodi uncertain thi ki kya main easily software ke features ko daily use kar paungi bina baar-baar help ke.