Training aur onboarding: thik hai, lekin response timing thodi mixed rahi
Training start karte waqt mujhe laga tha ki sab kuch smoothly hoga kyunki software instructions kaafi clear the. Lekin jab onboarding ke dauraan mujhe kuch specific questions poochne the, toh log jaldi respond nahi kar rahe the. Maine support team ko multiple baar call bhi kiya aur emails bhi bheji, lekin jawab milne mein thoda deri hui thi. Iska matlab yeh hai ki kahin na kahin unka response system thoda better ho sakta hai. Dusri taraf, jab response mila toh milaafi saath achhe se samjhaya gaya, jiski wajah se confusion door hui aur main apni training complete kar payi. Mujhe yeh bhi achha laga ki training ke materials updated the aur navigation me asaani thi. Lekin overall, onboarding thoda slow lag raha tha kyunki log turant se turant reply nahi karte the. Shayad unki team busy thi ya phir unko thoda time chahiye tha proper samay dene ke liye. Mujhe lagta hai ki agar response time thoda improve ho jaye toh training ka experience aur bhi behtar ban sakta hai. Abhi ke liye main isko thik hi samajh rahi hoon, matlab ki khaas problems toh nahi hain, par perfect bhi nahi hai.