Training aur onboarding: simple aur sahi, bas thoda improved ho sakta hai
Training session shuru karte hi mujhe laga ke log responsive hain, par mujhe exact queries ka turant jawab nahi mila. Onboarding ke dauran documents upload karne mein thoda waqt laga, kyunki kuch technical issues aaye the. Software ko samajhna easy tha, lekin jab main specific features ke baare mein poochta tha, toh response time thoda lamba tha. Overall, training acchi rahi aur basic cheezein samajh mein aayi, par jab mujhe complex queries poochni thi tab mujhe wait karna pada. Log guide kar rahe the, lekin thoda aur fast response expected tha. Database aur dialer tools ko sahi tarike se use karna sikha diya gaya, toh training ka benefit mila. Main kahta hoon ki onboarding theek tha, par improvements ke liye jagah hai, jaise ki ek dedicated FAQ ya quick help guide jisme common doubts turant solve ho jayen. Mujhe lagta hai ki thoda aur effort lag sakta hai agar in responses ko timely banana hai, tabhi pura experience better ho sakta hai.