Training aur onboarding samajh nahi aaya, kaam ka nahi tha
Main honestly bolta hoon ki unka training aur onboarding jo tha, wo mere liye bilkul bhi clear nahi tha. Wording aur labels itne confusing the ki main samajh hi nahi paaya ki kis step me kya karna hai. Jab main dialer ya database feature use karne ki koshish kar raha tha, toh buttons ka meaning clear nahi tha aur training me explanations basic the, jo mere liye kaafi nahi the. Automatic updates ka bhi koi fayda nahi hua kyunki main samajh nahi paaya unke changes ko. Support ko phone kiya, par unhone bhi technical cheezon ko achhi tarah samjhaya nahi, matlab practical help zero thi. Payment aur sign-up process thoda theek tha, par training ka complete system frustrating tha aur mujhe lagta hai ki ye software mere tarah ke users ke liye bilkul banaya hi nahi gaya. Pura experience waste laga because main apne kaam ko remote tareeke se manage nahi kar paya.