Training aur onboarding poora confusing tha, bilkul samajh nahi aaya
Mujhe lagta hai training aur onboarding ki wording aur labels bilkul clear nahi thi. Main kaafi confuse ho gayi thi jab software ke different parts samajhne ki koshish kar rahi thi. Jo information di gayi thi, wo inconsistent thi aur ek baar main ek step pe atki thi kyunki labels se clear idea nahi mil raha tha ki kaunse action ka matlab kya hai. Support team ne help ki koshish ki, par yeh bhi lagta tha ki wo správně samajh nahi pa rahe the mera point. Dialer aur database feature ke naam se hi confusion badhta tha; clarity thodi si better honi chahiye thi. Payment aur invoicing mein koi major problem nahi thi, lekin training ka overall impression bahut hi frustrating aur time lapse wala tha. Yeh pura experience mujhe laga ki poorly organized hai with confusing instructions, jo new users ke liye problematic ban sakta hai agar wo familiar nahi hain technical terms ke sath.