Training aur onboarding ne mera kaam pura nahi kiya
Jab main WFHI ke training aur onboarding ke baare mein soch rahi thi, toh mujhe laga tha ki ye mera kaam asaan kar degi aur main jaldi system samajh paungi. Par reality mein, mujhe lagta hai ki training session bas surface level par thi aur practical situation ke liye koi madad nahi mili. Main dialer aur database features ko sahi tareeke se use karne ki koshish kar rahi thi, par training ki wajah se main confused ho gayi thi ki kaunsa step follow karna hai. Automatic updates toh hote rehte hain, lekin woh bhi thoda unclear the ke actually system pe kya effect padega. Onboarding flow kaafi time-consuming laga, aur sign-up se leke invoicing tak process mein bhi dikkat aayi jo support team se phone par samjha na sakhi. Training material expected se straightforward nahi tha, aur mujhe laga ye meri expectations par poora nahi utar paya. Is wajah se main poora confident nahi feel kar rahi hoon ki main is software ko effectively use kar paungi, aur ye experience mere liye frustrating raha.