Training aur onboarding mein zyada time laga
Mujhe laga tha ki onboarding jaldi ho jaayegi, par bahut zyada wait karna pada aur training materials kaafi baar repeat huye. Jo videos aur instructions diye gaye the woh tedious lage, mujhe samajhne mein bhi dikkat hui kyunki timings consistent nahi thi. Har baar jab main naya call dial karne ki koshish karta, toh mujhe lagta tha ki kasht zyada ho raha hai, aur sokta hoon ki ye thoda unnecessary tha. Poora training ek tarah se bar-bar wahi cheezein dikhata rehta jo initially boring bana deta tha. Onboarding ke dauran mujhe laga ki support se bhi response time zyada tha, isse frustration badh gaya tha. Database aur dialer features samajhna mushkil tha without proper help, aur ye jitna maine socha tha utna clear nahi tha. Automatic updates ne thoda confusion badhaya, kyunki kabhi kabhi naye features announce karne mein clarity ki kami thi. Sign-up aur invoicing theek tha, par ye baaki parts ne experience thoda heavy bana diya hai. Honestly, agar time jyada nahi lagta aur training concise hoti toh main better feel karta, par waise ye process mujhe thoda slow aur tiring laga.