Training aur onboarding mein setting kaafi complex rahi
Training ke baare mein toh main sochti thi ki zyada easy hoga, but setup kaafi time le raha tha. Initial setup mein one-off configurations toh ho gaye, par baar baar automation aur dialer ki updates ko samajhna thoda mushkil tha aur baar baar cheezein set karni parti thi. Onboarding ke dauran mujhe lagaa ki continuous adjustments ki zarurat thi, jo kaafi frustrating tha. Database features ko integrate karna bhi complicated tha, aur training sessions mein sab sahi se cover nahi kar paaye jo mujhe chahiye tha. Sirf telephonic support achha laga, wo consistent tha aur samjhata tha achhi tarah. Sign-up aur payment process toh fine tha, bas training ke baad bhi practical use mein kaafi manual intervention chahiye thi. Poora experience thoda exhausting lagaa mujhe, especially kyunki main expect kar rahi thi ki jaldi aur smoothly kaam shuru ho jayega, but aisa nahi hua. Setup zyada ek baar ka nahi balki ongoing tha, jo mujhe ummeed se zyada lag raha tha handle karne ke liye.