Training aur onboarding mein labels kuch clear nahi hain
Maine WFHI ki training aur onboarding use ki, aur mujhe seedhe point par kehna hai ki labels aur wording thodi confusing thi. Kuch sections mein mujhe samajhne mein deri hui kyunki instructions zyada technical lagti thi. Jo training modules thi, unka flow accha tha par “Next” aur “Confirm” jaise buttons kabhi clear nahi the ki kis step ke baad kaunsa action lena hai. Software ke calling tools ko use karna theek tha, par jab database pe kaam kar rahi thi, tab words thode vague lage. Automatic updates ne kabhi disruption nahi diya, yeh positive tha. Sign-up aur invoicing process general thik tha, par training ke material mein aur clarity honi chahiye thi. Telephonic support ko call kiya toh unhone samjhaaya, par agar training mein labels better hote toh shayad mujhe baar-baar support se baat karni nahi padti. Overall, mujhe laga ki wording aur labels ko jyada straightforward aur user-friendly banana chahiye.