Training aur onboarding mein kuch zaroori cheezein missing thi
Mujhe lagta hai ki training aur onboarding process mein jo clarity expected thi, woh thodi kam thi, especially jab aapko khud se kaafi cheezein samajhni padti hain. Basics cover hue the par kaafi baar mujhe apna time laga kar steps ko figure out karna pada. Dashboard aur calling tools ko kaise effectively use karna hai, iske bare mein zyada detailed guidance provide nahi hui thi. Software updates ke bare mein bhi clear communication nahi thi, jiski wajah se kabhi kabhi confusion hua ki naye features kaise thoroughly apply karne hain. Invoice aur payment setup thode complicated lage, unmein step-by-step directions ki kami thi. Mujhe lagta tha ki training mein zyada support aur telephonic guidance milegi, par wo bhi limited tha. Over all, main satisfied nahi thi ki training itni independent ho, mujhe lagta hai ki thodi aur structured approach honi chahiye thi.