Training aur onboarding mein bada struggle hua, company suno
Main yeh directly aapko bata rahi hoon, ki training aur onboarding mein main bilkul confident feel nahi kar paayi. Aapka system samajhne mein aur use karne mein bahut effort laga, jo main expect nahi karti thi service lene se. Har step par kuch na kuch confusion hoti rahi, jo mujhe roz frustration mein daalti thi. Training sessions redundant na ho ke, aise design hon jo easily samajh aaye, par yahan toh lagataar doubts hote rahe. Jo onboarding flow diya gaya tha, woh complex aur inefficient laga, jisse mujhe zyada dikkat hui. Aapka software ka interface bhi straightforward nahi tha. Call tools aur dialer use karne mein bhi baar-baar problems aati rahi, jo mera kaam frustrate kar rahi thi. Database feature jo promised tha, woh bhi expected smoothness nahi dikhaya. Main support ko call karti rahi lekin har baar lagta tha ki main khud hi apne doubts solve kar rahi hoon. Payment process mein bhi mushkil hui kabhi kabhi, jisse poora experience aur bhi stressful ho gaya. Main honestly kehti hoon, mujhe lagta hai ki aapko onboarding aur training process ko zyada user-friendly banane ki zarurat hai, warna users positive experience feel nahi kar payenge. Aapko zyada samajhdari se process design karni hogi taaki naye log confusion se door rahen aur easily software use kar saken.