Training aur onboarding me kuch challenges par kaam chal raha tha
Jab maine WFHI ki training shuru ki, toh pehle kuch muskilein aayi, jaise ki software ke kuch features samajh me nahi aaye. Training modules me jab galti hui, toh unka support process help kar raha tha lekin thoda effort mujhe khud bhi dena pada. Onboarding ke dauraan, dialer tools ke sahi se chalne me initial phase me dikkat hui, par staff ne phone se assistance di jis se situation thodi better ho gayi. Database management sikhaana acha tha, lekin jo automatic updates aate hain, unke baad kabhi kabhi confusion hoti thi ki naye changes kaise apply hon. Phir bhi, technical aur training team ne mile jo support diya, usse main apne workflow ko theek kar payi. Payment aur invoicing system me koi dikkat nahi hui, sign-up se lekar payment confirmation tak sab process asaani se complete hua. Overall, training me thoda zyada mehnat aur patience lagti thi, failures aaye par system ne help ki aur aakhir kaam chal bhi gaya. Main samajh rahi hoon ki sab cheezein perfect nahi hongi, par practical support karke unka positive side dikhana achha laga.