Training aur onboarding me bas ek achha step tha
Main soch raha tha ki onboarding complete karne ke baad better samajh aayega ki software kaise use karna hai. Par jo training session tha, usme zyada samay call tools aur dialer pe nahi mila aur main thoda confused tha ki database kaise configure karna hai. Lekin haan, onboarding ka ek phase tha jab support ne help ki thi, wo theek tha. Lekin overall confidence level thoda neeche hi raha, kyunki mujhe lagta hai ki basic se advanced tak steps clear nahi diye gaye the. Thoda aur clarity aur examples se kaam banana chahiye tha taaki end tak main khud ko ready feel karta. Training aur onboarding flow mein same software ke automatic updates ke baare mein bhi kuch bataana chahiye tha, taaki pata raha ki naye features ka istemal kaise karenge. Sign-up aur payment process thoda confusing tha, par thoda practice se chal gaya. Toh haan, training ke ek hisse ko chhod ke baaki sab thoda disappointing tha, isliye main zyada confident nahi tha end mein.