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WFHI review

Training aur onboarding — kuch accha, kuch theek tha

3 out of 53 of 5Verified customerTraining and onboarding

Training aur onboarding — kuch accha, kuch theek tha

Training start hui toh mujhe laga ki sab smoothly chalega, par kuch cheezein thodi inconsistent lagi. Shuruaat mein training materials theek lage, par kuch modules mein clarity ki kami thi, is wajah se main mid-way confused ho gayi. Onboarding process thoda complex tha, kuch steps samajhne mein time laga, especially jab database features use karni thi. Lekin unki support team ka response kafi acha raha; jab bhi main call ki toh usually turant ya thode samay baad reply mila, jo appreciable tha. Dialer ki functionality bhi average thi, kaam toh karta tha par kabhi kabhi bugs dikh gaye. Payment aur invoicing process sahi tha, koi dikkat nahi hui. Mujhe laga ki thoda aur improvement ho sakta hai procedure mein, taaki naye users ko zyada help mile. Overall, kuch cheezein acchi lagi, par kuch jagah mujhe frustration bhi hua. So, main kahti hoon ki mix experience raha mera, jo thoda aur enhance ho sakta hai.

Esha VargheseNagaland, IndiaExperience: Published:
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