Training aur onboarding ki baatein clear nahi thi
Yaar, mujhe ek dum clear lag raha tha ki training kaafi straightforward hogi, par kuch cheezein bilkul bhi samajh mein nahi aayi. Especially jo dialer ka use tha, usko explain karne mein clarity kaafi kam thi, aur database ko kaise update karte hain yeh bataane mein bhi thoda confusion raha. Support team se phone pe baat karne mein kuch achha toh tha ki response mila, par wo bhi kabhi-kabhi delay ho jata. Onboarding thoda rushed lag raha tha, jisse mujhe apni taraf se baar baar check karna pada ki sahi kar raha hoon ya nahi. Jo automatic updates hote rahte hain, unhone bhi thoda aur problem create kiya kabhi kabhi. Ek achhi baat yeh rahi ki sign-up aur payment process smooth tha, toh kam se kam usmein tension nahi tha. Par overall, main thoda disappointed ho gaya, clarity thodi aur honi chahiye thi.