Training aur Onboarding kafi alag tha, expectation ke comparison mein
Bhai, maine socha tha training aur onboarding easy aur straightforward hoga, par kuch confusion hua. Jab main pehla session join kiya, toh lag raha tha kaafi smooth hogi sab, magar instructions clear nahi thee, especially database aur calling tools ke baare mein. Bohot baar laga ki jo explain kar rahe the, usmein basic cheezein chhutti hui thi, matlab aise concepts jinke bina kaam mushkil hota hai. Mujhe samajh nahi aaya ki woh log itna technical kyun ho jaate hain bina simple language use kiye. Jo training modules diye gaye the, unmein bhi kaafi gaps thee mere hisaab se, jiski wajah se session mein questions zaroor karna padta tha baar-baar. Onboarding ke taur pe system thoda complicated laga initially, khas kar jab main dialer setup kar raha tha, lag raha tha ki zyada technical terms use ho rahe hain jinhe samajhna aasaan nahi hai. Lekin ek baat toh theek lagi ki data updates automatically ho jaate hain, bina mujhe manually kuch karne ke; thoda help karta hai workload kam karne mein. Bas overall, maine expect kiya tha ki training zyada friendly aur samajhne layak hogi, par yahan thoda adjustment chahiye training design mein. Par haan, support team se calls pe baat kar ke kaafi confusion door hua, toh usmein thodi comfort mili. Matlab, thoda aur clear aur user-friendly training ki zaroorat thi, warna shuruaat mein kaafi dikkat hui mujhe.