Main yeh soch raha tha ki training aur onboarding pe kaise response milega. Generally toh log questi

Main yeh soch raha tha ki training aur onboarding pe kaise response milega. Generally toh log questi

Main yeh soch raha tha ki training aur onboarding pe kaise response milega. Generally toh log questions ke liye telephone par help dene wale the, par unka response time itna tez nahi tha jitna main expect kar raha tha. Kabhi kabhi queries se reply karne mein delay hota tha, jo thoda disappointing tha. Main thoda confuse tha ke jab tak main software ke different features samajhoonga, tab tak training support kitna helpful rahega. Matlab training toh thi, magar jab specific doubts aate the tab turant clear karna mushkil lagta tha. Onboarding flow bhi thoda slow laga aur mujhe nahi laga ki log proactive the help dene mein. Payment aur invoicing samajhne mein koi problem nahi hui magar phir bhi customer support kaafi theek tha, par expected se thoda kam responsive. Shayad meri expectations zyada thi ya main galat suggest odh raha tha, par overall wo experience itna satisfy nahi kar paya jitna main chah raha tha.