Training aur onboarding ka verdict: complicated aur frustrating
Mai sidhai baat karta hoon ki WFHI ka training aur onboarding mera experience zyada acha nahi tha. Jab main software seekhne ki koshish kar raha tha toh mujhe kaafi baar confusion hui ki konse step pe kya karna hai. Jo training material mila usme clarity ki kami thi, aur database setup samajhna main asaan nahi tha. Dialer ke baare mein bhi proper guidance nahi mili initially, jisse calling process thoda awkward ho gaya. Automatic updates ka koi clear notification ya explanation nahi aaya, jisse main unsure raha ki kya changes aaye hain. Support team reachable thi par unke instructions mujhe zyada productive nahi lag rahe the. Sign-up aur invoicing process straightforward tha ye main maanunga. Lekin overall, mujhe laga ki main zyada time waste kar raha hoon sirf software ko sahi se chalane ke liye. Agar simple aur clear onboarding process hota toh mujhe shayad zyada acha lagta, lekin yeh experience mera thoda disappointing tha kyunki jo bhi training material aur support mila wo mere requirements se match nahi hota.