Training aur onboarding ka process expected se jyada challenging tha
Mujhe training mein zyada help nahi mili, aur onboarding process bhi kaafi convoluted tha. Software ka basic setup bataaya gaya, lekin bahut kuch mujhe khud se figure out karna pada. Call tools aur database ke functionalities samajhne mein kaafi waqt lag gaya. Training material thoda outdated lag raha tha, jo mujhe disappoint kiya. Main expect karti thi ki onboarding process thoda smooth hoga, par mujhe multiple steps mein confusion hui aur support se connect karne mein bhi difficulty aayi. Sign-up aur invoicing mein koi khaas problem nahi thi, par yeh sab process kaafi time-consuming laga. Overall, yeh system mere liye intuitive nahi tha aur is liye main apne aap ko zyada confident feel nahi kar paayi. Mujhe bahut kuch khud seekhna pada, jo mujhe surprise kiya kyunki main expect kar rahi thi ki zyada guidance milegi.