Training aur onboarding ka experience theek tha, overall
Mujhe WFHI ka training aur onboarding process apne working hours ke hisaab se thoda mixed laga. Jab maine join kiya, toh mujhe laga training schedule mere kaam ke timings se puri tarah fit nahi baithta. Lekin dheere-dheere jab maine adapt karna shuru kiya, toh samjha ki training material flexible hai aur usme thoda adjustment karna mumkin hai. Onboarding ke initial steps smoothly chale, aur payment aur invoicing process bhi kaafi simple tha. Lekin dialer aur calling tools ko puri tarah adjust karne mein thoda time laga, kyunki kabhi kabhi vo mere working hours ke beech mein thoda misfit lagte the. Database feature ka integration theek tha, lekin kabhi-kabhi lagta tha ki training session mein iske baare mein aur detail milni chahiye thi, takki main apne flow ko behtar kar sakoon. Support se baat karna accha experience tha, lekin kuch calls ke liye wait time zyada ho jata tha. Overall, poora experience thoda ajeeb sa tha, na zyada behtar na kharab, ek tarah se theek-thaak, jaisa maine expect kiya tha. Shayad agar training timing aur workflow ke saath aur align hota, toh thoda zyada suvidha milti. Fir bhi, main ye samajhti hoon ki yeh product mere liye use karne layak hai, bas kuch small improvements ki zarurat hai.