Training aur onboarding ka experience bilkul disappointing tha
Jab maine training aur onboarding join kiya toh mujhe laga ki main sahi direction mein ja rahi hoon, par unfortunately, yeh puri tarah se mera experience nahi raha. Training sessions mein jo bataya gaya tha, usme clarity kaafi limited thi aur jab main practical steps kar rahi thi, toh bahut baar problems aayi, jaise ki system hang hona ya instructions clear na hona. Jab main support team ko call karne ki koshish ki toh wait time bahut zyada tha, aur jo assistance mili, wo bhi kabhi kabhi samajh mein nahi aayi. Mera system update karne ka process bahut hi confusing tha aur automatic updates ne kuch naye issues bhi la diye jinke wajah se workflow pura disturb ho gaya. Mujhe yeh bhi laga ki kabhi kabhi unhone baat ko lightly le liya, jaise ki main apni problems ko sahi tarah se solve karna chah rahi thi, par wo thodi indifferent response de rahe the. Halanki unke paas kuch ache tools hai, par overall, mera onboarding process frustrating aur disappointing raha. Mera suggestion hoga ki agar training aur support ko aur professional bana kar har problem ka jaldi solution diya jaye toh users ko zyada acha lag sakta hai. Aesa lagta hai ki mujhe zyada expectation lene ki jagah apni patience ko thoda zyada extend karna padta, par fir bhi yeh experience buri tarah se dhoka dene wala raha.