Training aur onboarding fail hui, bilkul kaam nahi aaya
Training aur onboarding bilkul mujhe suit nahi kar paayi. Jo steps diye gaye they, wo mere liye confusing rahe aur jab maine support se madad maangi toh wo expected tarah ka solution nahi mila. Pehle training sessions mein software ki basic cheezein samjhayi gayi, par jab process mein koi error aaya toh koi clear guidance nahi di gayi. Dialer use karna mujhe mushkil laga kyunki technical problems repeatedly aayi, aur database manage karne ka tareeka samajh nahi aaya. Automatic updates bhi proper functioning ko nahi badhaye, balki kuch features unreliable ho gaye. Telephonic support se baat karne ke baad bhi mera case remain unresolved tha. Payment aur invoicing process bhi confusing raha, jisme clarity nahi mili ki kya karna hai. Sign-up ka flow bhi seamless nahi tha. Overall training aur onboarding experience disappointing raha, jo mere liye faydemand nahi tha. Mere expectations ki comparison mein ye pura process sahi tarah se work nahi kiya. Maine try kiya toh, par mujhe lagta hai ye solution mere liye nahi bana.