Training aur onboarding experience thoda mixed laga mujhe
Jab main WFHI ki training mein shuruat kar rahi thi, toh mujhe laga ki sab kuch kaafi clear hoga kyunki initial videos aur tutorials achhi quality ke lage. Lekin jab actual onboarding ke process par aayi, toh thoda confusion hua ki next step kya karna hai aur kab calls start karne hain kis database ka use karna hai. Kuch training modules bahut detailed the jo help kiye, par kuch instructions clear nahi thi, especially dialer setup ke baare mein. Mera manna hai ki shayad thoda aur systematic approach se training design karna chahiye jisme har ek step ke liye exact timeline hoti. Isliye overall feeling jo thi, wo thodi mixed thi, ek side se achha guidance mila aur doosri taraf thoda incomplete jaise. Mujhe abhi bhi uncertain lagta hai ki main sab kuch sahi tareeke se samajh paayi hoon ya nahi. Training mein thoda aur clarity hone ki zarurat hai jisse newcomers ko zyada confident feel ho.