Training aur onboarding expected se match nahi hua
Maine training session ke liye kaafi umeedein lagaayi thi, par jo experience mila wo utna satisfying nahi tha jitna main soch raha tha. Onboarding process mein mujhe lagta tha ki zyada detailed and step-by-step guidance milegi, par woh thodi limited thi. Kuch modules aise the jahan main samajh nahi paaya ki kaise software ka pura fayda uthayein, aur training ke dauran clarity thodi kam thi. Dialer tools use karte waqt bhi main thoda confuse raha, especially jab naye features update huye the automatically, unka explanation mujhe nahi mila. Telephonic support theek tha, par wo bhi mere questions ke pure acche jawab nahi de paya. Billing process clear tha, yeh main appreciate karunga. Overall, mujhe laga tha ki ye product onboarding aur training wise thoda aur improve kar sakta hai taaki naya user bina kisi trap ke asaani se seamless start kar sake. Shayed main zyada expect kar raha tha, par jo reality mili usse main poori tarah satisfied nahi tha.