Training aur Onboarding: Dono sides ke positives and negatives
Mujhe training aur onboarding ke dauraan ye samajh mein aaya ki software use karne mein overall toh asaani thi, par har cheez instantly nahi milti thi. Pehle to main thoda confuse thi ki kaunse step pe kya karna hai, kyunki database aur calling tools ko samajhne mein thoda effort lagana padta tha. Training sessions clear the, lekin kuch modules ke baad lagta tha ki jahan thoda zyada details chahiye, wahan thoda kam explanation diye gaya tha. Lekin waqt ke saath, jab main dashboard ke different tools explore karne lagi, toh mujhe har cheez samajh aane lagi. Support team se bhi main queries poochti thi during onboarding, jo helpful thi, par kabhi kabhi response thoda slow lagta tha. Overall mujhe laga ki training system beginners ke liye theek tha, lekin agar thoda zyada interactive ya step-by-step guidance mile, toh zyada help hoti. Jo cheeze achhi thi wo ye ki jab main apne workflow ke according settings set karti thi, toh software quickly adjust ho jaata tha. Main samajhti hoon ki thode changes ke saath ye process sabke liye aur behtar ho sakta hai, par mera experience fair tha.