Training aur Onboarding dono mein mix-up, thoda acha tha par jyaada time waste hua
Maine WFHI ka training aur onboarding process shuru kiya tha with high expectations, par mujhe kaafi kuch repeat karna pada, jo mujhe thoda frustrating laga. Jo pehla session tha, usme basic cheezein cover ki gayi, par phir baad mein baar-baar wahi baatein dobara repeat hui, jaise ki software ka dialer setup aur database handling. Mujhe lagta hai ki thoda sa pace mein slow thi training, aur beech beech mein mujhe wait karna padta tha jab next module upload hota tha. Lekin ek achha point ye tha ki trainers bahut patient aur helpful the, aur unhone mujhe clearing mera doubt without hurry kiya. Onboarding ke dauran mujhe invoices aur payment ke process samajhne mein thoda time laga, kyunki steps baar baar repeat hote rahe. Total mila ke mujhe lagta hai ki training ka content acha tha par delivery thodi inefficient thi. Agar jaldi se onboarding complete karna ho toh ye process thoda cumbersome lag sakta hai. Lekin software ke automatic updates ne thoda kaam asaan kiya, kyunki baar baar manual updates nahi karne padte the. Ab thoda sa improvement chahiye onboarding flow mein taaki log on time sab seekh sakhein aur zyda darr ya frustration feel nahi ho.