Training aur onboarding dono mein achhi aur bura dono tha
Main ne training aur onboarding kaafi try kiya, par bilkul satisfied nahi hua. Setup ke baare mein bataun toh ek baar initial setup complete ho gaya toh baaki process ongoing aur continuous efforts chahiye hote rahe, jo thode tedious lage. Training sessions mein kuch cheezein samajh mein aayi magar zyadatar time lagta raha naye tools aur database features samajhne mein. Mujhe laga ki onboarding mein thoda zyada proactive support hona chahiye; training ko design aise karna chahiye jisse sab steps clear ho jaye. Lagakar chhoda nahi toh software chalana mushkil lagta tha. Jo sabse achha tha wo tha dialer and calling tools, wo sahi se kaam karte the, thoda frustrating nahi hua wahan; wo ek positive point tha poore setup mein. Lekin sath hi, mujhe yeh bhi lagta tha ki baar-baar setup ke baad bhi ongoing help kam thi, jo consistent support provide karne mein manage nahi kiya gaya. To total mila julta experience tha jisme ek side mehnet lagti thi toh doosri taraf frustrating parts bhi samne aaye.