Training aur onboarding bilkul bekaar tha
Main pehle jo training use karti thi, usse compare karun toh yeh onboarding process kaafi disappointing tha. Jaise mujhe expect tha ki training modules step-by-step samjhayenge, waisa kuch feel hi nahi hua. Documentation utna detailed nahi tha, aur jo bhi training sessions diye gaye, unme clarity ki kami thi. Pehle ke platform par training thodi zyada practical aur interactive thi, yahan sab zyada theoretical aur complicated lag raha tha. Onboarding mein kabhi kabhi tools ka use sahi se samajhne mein problem hui, specially jab dialer aur database ke features ki baat aayi. Support team se madad mangi, par wo bhi slow response karte the aur mere doubts clear nahi kar pate. Overall mujhe laga ki jo maine expect kiya tha usse completely alag tha experience. Shayad koi basics samajh nahi aaya training main, jiski wajah se software use karna mushkil lagta tha. Isi wajah se main is onboarding ko kaabil-e-taarif nahi kahungi.