Training and setup: my straightforward verdict
The training provided was fairly standard, with a mix of one-off introductions and ongoing guidance. Initially, the setup required some dedicated sessions where I learned how to navigate the software and use core features like the database and dialer tools. After the initial phase, most of what I encountered was self-driven, relying on the automatic updates and the tools themselves rather than regular training check-ins. I don’t mean to criticize, but I would say it feels a bit like you get your basic toolkit and are then expected to figure out how it works day to day. So, while the training was useful at first, it didn’t continue in the same way throughout.