Training and onboarding works as expected
I approached the training and onboarding with moderate expectations, and I would say those were met for the most part. The course was structured logically and introduced the software features step by step. Each session included relevant demos that aligned well with what I was hoping to learn. At the same time, I noticed that some parts of the training felt rushed, particularly when covering the dialer and database functionalities. Although the resources were comprehensive, a slower pace or additional examples might have enhanced comprehension. The onboarding flow was generally smooth with clear instructions, making it easy to get started without too many issues. I also appreciated the responsiveness of the telephonic support when I needed clarifications during setup. One small reservation is that some topics could have been expanded to provide more depth, especially for users not familiar with remote workflow tools. Nonetheless, the training matched my expectations overall and gave me a solid foundation to use the software effectively.