Training and onboarding worked well, with slight timing limits
I found the training and onboarding pretty well aligned with the hours I actually work. The modules are structured to fit into the daily schedule without being too time-consuming, which I appreciate since my availability varies. However, some parts of the training felt too rigid time-wise, forcing sessions that didn't entirely match my peak productivity periods. It would be better if the system allowed more flexible scheduling options for these sessions. Despite this, the onboarding flow is smooth overall, and it led me step-by-step through getting the software up and running quickly. The telephonic support was handy during this stage, offering timely responses to my questions about setting up the dialer and accessing the database features. Payments and invoicing happened as expected without glitches, making the start-to-finish process fairly straightforward. My small reservation about session timing aside, the training and onboarding gave me confidence that I could use the remote workflow tools effectively within my window of working hours.