I honestly expected the onboarding and training process to be more hectic than it actually was. The
I honestly expected the onboarding and training process to be more hectic than it actually was. The detailed tutorials guided me clearly across each step, and I was pleasantly surprised by the user-friendly software interface that made training less intimidating. However, despite the solid support, I found some parts of the database feature a bit overwhelming initially, and I might need to revisit the training or request help next time. Compared to other platforms I have tried, WFHI’s priority assistance was straightforward but not intrusive, which I appreciated. The automatic updates occasionally required restarting the dialer, which slowed me down a little, but I was able to adapt quickly. Process from signing up to receiving invoices was swift and hassle-free. Overall, while I feel fairly confident now, I expect I would benefit from additional help when I tackle more advanced workflow setups later. So no regrets, just a small heads-up that you might want refresher support after initial training.