Training and Onboarding Were Mostly Logical, Would Do Again
The overall onboarding and training steps flowed in a sensible order which I appreciated because it helped me grasp the remote workflow software systematically. I started with basic setup, then moved through training sessions for calling tools and dialer functions. The database features were introduced only after I was comfortable with the earlier modules, which made sense. However, I wish there was a bit more flexibility in pacing; I sometimes felt rushed through parts that required more practice. Even so, the telephonic support was steady and answered questions promptly, which helped. I think I would go through the same training again as it is a good match for someone wanting a guided path without too many surprises, though a little improvement in pacing might enhance the experience further.