training and onboarding was mixed but got me started
So I went into the training expecting clear explanations but honestly it felt like some parts were overcomplicated while others were too vague. The calling tools and dialer setup was explained okay but the database feature details kind of flew past without much clarity. The onboarding steps lacked smooth transitions so a couple of times I felt unsure what to do next and had to pause and figure out myself. On top of that the automatic updates changed the interface slightly which threw me off at first, but after a few attempts I got used to it. Sign-up was easy though and invoicing made sense once I checked the dashboard carefully. Telephonic support helped sometimes but wasn’t always available instantly so I had to wait. Overall, I’m managing to use the software now but honestly the explanations could be improved because some of it felt muddled and left me guessing.