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WFHI review

Training and onboarding: Verdict simple hai

4 out of 54 of 5Verified customerTraining and onboarding

Training and onboarding: Verdict simple hai

Maine jab training start ki toh mujhe laga ki setup ek baar ho jayega aur phir main sirf software use karungi. Par jo training module mila, usme kaafi cheezein thi jo initial setup mein cover ho gayi, jaise ki dashboard samajhna, dialer setup karna, database use karna. Yeh sab ek baar ke liye theek tha, par jab phone pe calling start ki toh kuch challenges aaye jinke liye mujhe thoda aur seekhna pada. Jo ongoing support aur refresher sessions mile, woh helpful the, lekin wo complete systematic schedule nahi the—matlab, jahan initial training ke baad main expectations thi ki software saara kaam aasan karega, wahan mujhe thoda khud bhi karte rehna hota tha for best results. Onboarding ka flow clear tha aur software itself kaafi straightforward tha, par training ke baad jo practical use hua, usme customize karna pada jo time lene wala tha. Transactions aur database management samajhne ke liye software mein kuch automatic updates aaye jo mujhe naye features se familiar karaye, ye acha lagaa. Par ek chhoti si dikkat thi ki jab invoices generate karte hain, toh mujhe lagta hai ki thoda aur hands-on session hona chahiye tha payments process smooth karne ke liye. Overall, training pakka useful tha, par main thoda aur structured continuous learning ki demand karungi. Abhi ke liye, ye software aur training combination mere kaam ko toh support kar raha hai, par perfect fit kehna mushkil hoga.

Poonam DubeyPuducherry, IndiaExperience: Published:
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