Training and onboarding took way longer than main socha tha
Training session start hui thi aur pata chala ki major parts khud se samajhne honge, jo thoda frustrating tha mera liye. Onboarding instructions mein kuch steps clear nahi the, jaise ki software ke database ko fully set up karna, aur mujhe usme kaafi trial and error karna para. Call tool aur dialer feature ko bhi use karna initially mushkil laga kyunki proper practice nahi di gayi thi. Support team se contact kiya tha, par response time utna fast nahi tha jitna chahiye tha emergency cases mein. Invoicing process mein bhi mujhe kuch help leni padi kyunki guidelines adhuri thi. Overall, jitna time laga puri setup samajhne mein, wo jyada tha meri expectations se, aur main thoda impatient ho gaya tha. Agar aap thoda technical background nahi rakhte toh ye process aur bhi frustrating ho sakta hai. Software khud theek tha, par onboarding ka jo experience tha wo definitely refine karna chahiye.