3 out of 53 of 5Verified customerTraining and onboarding
Training and onboarding: took some digging to navigate
When I started the training, I found it somewhat challenging to locate exactly the material I needed right away. The modules were there, but at times it wasn’t clear which part applied to my specific workflow stage. I had to go back and forth between different sessions to understand the database management and the dialer features properly. On the other hand, the onboarding flow was logically structured and did give me a sense of progress. Support was available when I sought help, but not often proactive. Overall, the balance between what was easy to find and what wasn’t left me a bit unsure until after some trial and error.