Training and onboarding took more time than I thought
When I started the training and onboarding with WFHI, I expected the process to be fairly quick and straightforward, especially after reading some of the initial information. However, it ended up taking more time than I had anticipated, mainly because some parts of the software felt unfamiliar and required extra steps to understand fully. The calling tools and dialer needed some tweaking during the onboarding, which delayed my progress compared to what I thought beforehand. On the positive side, the support team was accessible for telephonic help, and the invoicing and payment processes were clear and hassle-free. The automatic updates also worked well and didn’t disrupt my workflow once I got the hang of things. Overall, while the time investment was more than expected, the experience wasn’t frustrating, and I think the thoroughness helped me get a better grip on the platform in the end.