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I started with the training and onboarding process with some hope but soon realized I had to figure

2 out of 52 of 5Unverified experienceTraining and onboarding

I started with the training and onboarding process with some hope but soon realized I had to figure

I started with the training and onboarding process with some hope but soon realized I had to figure out a lot on my own. The initial instructions seemed sparse, and while there were materials provided, they didn’t cover every step clearly. I was trying to set up the calling tools and the database management in a way that suited my work style, but I had to experiment to get it right. It took me far longer than I thought it would before I felt comfortable navigating the invoicing and payment system. The dialer did work okay once I understood the basics, but the delay in automatic updates felt a bit frustrating since I wasn't sure if I had the latest features. Overall, I wish the onboarding was more guided and that training involved more hands-on demonstrations so I wouldn't spend so much time working things out for myself.

Varun BansalPunjab, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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