The training and onboarding process with WFHI involved quite a bit of effort on my part, more than I

The training and onboarding process with WFHI involved quite a bit of effort on my part, more than I

The training and onboarding process with WFHI involved quite a bit of effort on my part, more than I initially anticipated. While the support people were responsive and ready to assist whenever I reached out, it still took a number of calls over several days to get fully familiar with the database features and the calling tools. The automatic updates sometimes changed workflows, which meant going back to the basics more than once to understand new interface tweaks. Signing up and making initial payments was straightforward, but adjusting to the training materials and applying those lessons practically was time-consuming. I found that the learning curve was steeper for me than I expected, especially because I was trying to align the software use with my real work hours. Despite the effort needed, the telephonic support kept me going and was quite helpful overall. So while it wasn’t an effortless process, it was manageable with the assistance provided and I’m reasonably satisfied with how far the onboarding got me.