Training and onboarding: Took me a few hours to get comfortable
The training and onboarding experience was mostly easy to navigate, although it did take me a few hours to really find the specific features I needed. Initially, the modules were well-organized and straightforward, which made the early steps of setting up my profile and understanding the dashboard quite smooth. However, when I tried to explore the advanced calling tools and database features, it wasn’t immediately obvious where those were, requiring some additional digging. The training materials were comprehensive but sometimes a bit lengthy, which meant I needed extra time to digest everything. On the plus side, the automatic updates notification helped me stay current on software improvements without having to check myself constantly. Overall, the process was positive, but I think a more guided approach to highlight key tools during onboarding could have saved me some time. Still, I appreciate how straightforward the sign-up and payment invoicing were, which made getting started hassle-free.