The initial onboarding with WFHI's software and training took quite some time, much more than I had

The initial onboarding with WFHI's software and training took quite some time, much more than I had

The initial onboarding with WFHI's software and training took quite some time, much more than I had anticipated. Setting up took a fair bit of effort, especially configuring the dialer and understanding how to work with the database features. The training sessions were helpful and gave a decent introduction, but a lot of it felt like one-off knowledge that didn't immediately translate into smooth daily operations. I found that I needed to revisit some concepts repeatedly, which added to the overall time commitment. On the plus side, automatic updates seemed to keep the software evolving without much disruption, which was a relief. However, while the onboarding was thorough, I expected a bit more streamlined guidance to make the transition faster. Balancing these factors, the process wasn’t completely frustrating but definitely longer than I had hoped before I could work comfortably with the tools.