I found the onboarding and training process to be reasonably thorough but it did seem to take longer

I found the onboarding and training process to be reasonably thorough but it did seem to take longer

I found the onboarding and training process to be reasonably thorough but it did seem to take longer than I initially thought it would. The steps were laid out, but sometimes I wasn’t completely sure why certain parts came before others. For example, the training sessions covered the software basics before explaining the calling tools, which I think I might have benefited from learning earlier because that tool is central to daily work. I also felt that the database overview should have come before some of the workflow automation training since it ties into managing contacts effectively. It’s possible this order suits some users better, but for me it felt a bit disjointed and I often found myself revisiting previous lessons to connect the dots. The onboarding flow itself was supported by helpful materials, which helped me stay on track, but the overall timeline extended well beyond what I had estimated for getting fully comfortable. I'm still considering how this map of learning suits my particular needs, and it’s likely just a matter of adjusting expectations based on individual workflow familiarity.