When I signed up for the training and onboarding with WFHI, I was hoping to get started quickly with
When I signed up for the training and onboarding with WFHI, I was hoping to get started quickly with a straightforward introduction. The process ended up taking a bit longer than I thought it would, probably because of the depth of material covered and the detailed walkthrough of the software features and calling tools. I spent a couple of hours going through the modules on the dialer and the database features, which helped a lot in understanding how to operate the system efficiently. The instructions were mostly clear and explained patiently, though some parts repeated information which made the time longer. I appreciated the balance between technical depth and practical examples, which gave me confidence to use the software independently. The automatic updates section was also useful, although I wish it had clearer notes on how the changes would affect current workflows. Overall, while I expected a shorter onboarding session, the extra time paid off by making me more comfortable with the platform. So if you can dedicate the time, the training is quite good even if it takes longer than one might hope.