I was pretty hopeful that the training and onboarding process would be quick and straightforward, bu
I was pretty hopeful that the training and onboarding process would be quick and straightforward, but it ended up taking more time than I initially thought. On the positive side, the explanations were detailed and covered all the software features thoroughly, which helped me understand the dialer and calling tools well. However, sometimes the way information was presented felt a bit too dense, which slowed down my pace. I appreciated the automatic updates that gradually improved the interface without needing much involvement. The sign-up and invoicing steps were clear and manageable. Telephonic support was helpful when I needed clarifications, though occasionally the wait times were longer than I hoped. Overall, I think the onboarding was effective but might require more patience in the initial days than expected. The extra time was worth it in the end, but a quicker process would have been even better.